Frequently Asked Questions

What is your return policy?

We offer a 15-day return policy from the date of purchase. Items must be unworn, unwashed, and in their original packaging with tags attached. Sale items are final and cannot be returned or exchanged.

For custom items, we don't offer returns. But there's a quality issue, you will be covered by a refund or replacement.

How long does shipping take?

Standard shipping typically takes 5-8 business days. Expedited shipping options are available at checkout for faster delivery.

Plus Made-to-order items takes 2-5 days to make.

Do you offer international shipping?

Up to date, we are shipping to:

  • North Americas
  • Europe
  • Australia and New Zealand

Can I track my order?

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the courier’s website.

How can I exchange an item for a different size or color?

To exchange an item, please contact our customer service team with your order number and the details of the exchange. We will guide you through the process. Exchanges are subject to product availability.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay.