On every order, your jewelry piece will be packed in a hard shell jewelry box that's perfect for gifting or long-term storage. The box will be covered in a bubble mailer during transit to minimize risk of damage.

We offer a 15-day return policy from the date of purchase. Items must be unworn, unwashed, and in their original packaging with tags attached. Sale items are final and cannot be returned or exchanged.

For custom items, we don't offer returns. But if there's a quality issue, you will be covered by a refund or replacement.

Standard shipping typically takes 5-8 business days. Expedited shipping options are available at checkout for faster delivery.

Plus Made-to-order items takes 2-5 days to make.

Up to date, we are shipping to:

• North Americas
• Europe
• Australia and New Zealand

Yes, once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or the courier’s website.

To exchange an item, please contact our customer service team with your order number and the details of the exchange. We will guide you through the process. Exchanges are subject to product availability.

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Rest assured that your payment will be processed 100% secure. You can choose to open an account for future purchases or you can make a payment as a guest.